Frequently Asked Questions
1. How soon will my assistant get his/her first paycheck?
Your assistant will be paid the first payroll period following your approval to the Personal Assistance Services program. Before payment, all the appropriate paperwork and the assistant background checks need to be turned in to the Independent Living Resource Center.
2. I usually get my check on Friday or Saturday and today is Monday. Where is my assistant’s paycheck?
Inform your assistant that payday is actually on Monday.
3. I am going to hire my cousin as my assistant. Does she need the background check done?
Yes, she does. Only immediate family members (including mother, father, brother, or sister) are excluded.
4. Can my assistant begin to work for me while the background check is still being completed?
Yes; however, the assistant will not receive a paycheck until the Independent Living Resource Center has a copy of the results notification letter.
5. Will the Family Care Registry send the Independent Living Resource Center the results notification letter?
No. It is the responsibility of the consumer/employer to mail/bring a copy of the letter to the Independent Living Resource Center. Also remember, when mailing the information for the background check, use the address on the back of the form. Do not mail this information to the center.
6. Since it is easier for me to fax my time sheets, may I do that?
No. The original time sheets are needed for auditing purposes. On rare occasions you MAY be allowed to fax them, but this will require approval from the Independent Living Resource Center.
7. I worked my assistant more than I should have this month. Can I use some hours from next month to pay him/her?
No. You are allotted a specific number of hours each month, and you may not use more than that amount.
8. Should I allow my assistant to keep the payroll sheets or should I keep them?
You are required to keep them. Your time sheets become a legal document once you sign them and care must be taken to ensure that they are not edited once you have signed them. Treat them as if you were financially responsible for them.