Corrective and Positive Feedback
Everyone needs to hear something positive about his or her job performance.
Many times employers can take for granted some of the simplest things that could improve job performance from an attendant such as a simple please and thank you. It doesn’t cost anything and goes a long way in enhancing a good working relationship.
Attendants, your employer should be evaluating your job performance weekly or biweekly. Consumers can use your work schedule as an evaluation tool to see what has been completed and on time.
This is a good opportunity for both of you to discuss the working relationship. Be open for suggestions.
Leave room for flexibility and compromise.
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